With over 21 years of healthcare IT services experience, IT Medical Technologies provides full-service medical IT support for healthcare practices in the Dallas/Fort Worth Area. Our services range from 24/7 monitoring of computers, servers and software to secure off-site data storage, help desk support, telecommunications and so much more. When you work with IT Medical Technologies, you not only gain a more secure and reliable IT infrastructure, you gain a lifetime partnership with a team of experts you can trust.
We Deploy, Manage and Support
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469-287-7095
IT Medical Technologies offers the DFW area proactive IT support and technology management services at affordable, consistent monthly rates. Our subscription model allows your business to effectively budget for and plan IT expenses, saving you money and time in the long run.
Comprehensive Management
Our 360 Support model provides:
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Customized on-site and remote support designed around your business and locations.
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Strategic guidance and a comprehensive IT roadmap based on a comprehensive assessment of your infrastructure and current and future business needs.
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Proactive monitoring, management and maintenance using best-in-class tools to ensure optimal performance and security of your critical infrastructure.
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Dedicated IT team who will learn your business and take accountability for anticipating and resolving issues quickly.
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Proactive Support
Proactive IT support offers a few distinct benefits that make a significant difference for operations. Here are the areas where you’ll see the biggest boost.
24/7 Monitoring
Unscheduled downtime is stressful for everyone. The phone lines go down, the network is inaccessible, and resources get locked up due to unresponsive machines. 24/7 monitoring alerts your team the minute something goes down so you can start working on a fix immediately.
Proactive Updates and Patches
Many cyberattacks rely on unpatched hardware and software. A proactive update schedule limits opportunities for hackers. The latest patch may also add new features or otherwise improve performance. Proactive upgrades are especially important for maintaining older technology that may be more susceptible to attack.
Future Tech Planning
Do you know the best areas to direct your IT spending? Adding new solutions piece by piece without a plan results in a bloated infrastructure that is rarely the best option. A proactive strategy allows you to adapt to a changing business environment and meet future challenges.
Strategic analysis
Is your company as productive and efficient as it should be? A strategic analysis allows you to identify problem areas that act as bottlenecks to optimal performance. Sometimes, broken software or hardware is the cause of the issue, while other scenarios require policy changes.
Worry-Free IT
IT Medical Technologies handles every aspect of your IT Systems so you don’t have to. From maintenance of your server, hardware and software, to support for your Practice Management Software, we cover the whole of your technology needs so that you can focus on what matters most- your patients.
IT Services for your Healthcare Business
Procurement
Let us handle the purchase of new hardware, software, and other mission-critical IT equipment at discounted prices.
Local Support
We exclusively serve the local DFW area so our clients can have onsite support whenever they need it. National IT chains are limited to remote and phone support.
Network Security
Manage access to your most important data, keep critical information secure with firewalls and monitoring, improving your business performance with the right mix of network management, security, and bandwidth.
Backup and Recovery
Mistakes happen, computers fail, and people drop things. Protect your data by keeping your employees up and running.
24/7 Monitoring
The reality of cyber attacks is that most of the malicious and damaging activity happens after hours when hackers know no one is looking. Would you know if your technology was hit with a virus in the middle of the night? You would if your technology service provider monitored your IT network 24 x 7. We can detect it, isolate it and delete it before you show up for work in the morning.
TESTIMONIALS
DEANNA BANKS / BANKS DDS / DOCTOR
JOHN WISE / WISE LEE ORTHODONTICS/ DOCTOR
RONALD STEWART/ STEWART DENTAL/ DOCTOR
Charles Smith and his team at IT Medical Technologies are absolutely fabulous. I am free to focus on getting my patients while he takes care of my IT needs. I would highly recommend IT Medical Technologies to anyone who needs IT services in their professional office.
We highly recommend IT Medical Technologies for your IT needs. They are always prompt in handling issues that may arise. We have been pleased with the work we have received from IT Medical Technologies.
Charles, Adriene and Josh are absolutely the very best at setting up systems, maintaining them, and protecting data. Unlike other Tech Companies I have had in the past, Charles and his team are very prompt, readily available, and very attentive to detail. My dental office is running efficienty, quickly, and safely. I highly recommend IT Medical Technologies.